We process orders in the same order we receive them, and are unable to rush your job to the front of the queue - it wouldn't be fair on our other customers. Please contact us first if you have a rush job and we will advise if we will be able to fulfil it for you.
In the UK, orders are posted by second class mail. This costs just 95p, regardless of how many badges you buy. Most orders are posted the next working day after payment is received, 100% are posted within three working days of payment. Saturday and Sunday are not counted as working days.
Second class post takes up to three days to arrive, but occasionally there are delays. Please allow 10 days after receiving your dispatch email before contacting us to ask where your order is.
Orders outside the UK are posted by airmail, using the small packet service. Allow 7-14 days for delivery to Europe and 10-21 days outside Europe.
Rates outside UK
All orders are posted in brand new envelopes protected by either cardboard or bubble wrap to protect against post office sorting machinery. Envelopes may be padded out with recycled newspaper to prevent them getting caught in the sorting machines.
To save trees, we don't include an invoice with orders. We can of course supply one if needed - just make sure you leave a note when checking out.